Features

Everything an agency needs, nothing it has to work around

A detailed list of what Estate CRM does today. Where something is still on its way, we say so.

Listings

Your stock, complete and easy to find.

Sale, rent or both; draft, available, reserved, sold, rented and withdrawn
Cyprus and Greece fields: title deed status, energy class, VAT (+ VAT, included, none), communal fees, construction status (resale, new, key ready, under construction, off plan)
Covered, plot and veranda area, floor, bedrooms, bathrooms, parking, furnishing and features
Titles and descriptions per language (English, Greek, Russian)
Up to 60 photos per listing (by plan), drag to order, automatic web sizes; floor plans; optional watermark with your logo
Search by reference, address or place name in either language; filters shared between the list and the map
Map view of the whole portfolio
Price history from the change log
Exclusive or open listing agreements with dates, commission and the signed copy; reminders 30 and 7 days before they end
Your own custom fields for listings and contacts

Know what every client wants, and tell them the moment it comes up.

Buyers, sellers, tenants and landlords with several e-mails and phones, language, lead source, labels and GDPR consent date
Requirements: sale or rent, price range, types, areas (including everything inside them), bedrooms, size and must-haves
Matching runs on every save; each match gets a 0–100 score and the matches inbox shows what is waiting
Send matches by e-mail with a link to a share page in the client’s language
Automatic match alerts per client — instantly or once a day — with an unsubscribe link in every e-mail
Price-drop e-mails to clients who were sent or liked a listing
Merge duplicate contacts, keeping everything from both
Agents can be limited to their own contacts

Nothing slips, and everyone can see what happened.

Viewings, calls, meetings, tasks and notes, with reminders
Shared calendar; subscribe from any calendar app, or connect Google Calendar both ways
Viewing outcomes update the client’s match
Signed viewing forms: the client signs on a phone (or by a link) which listings you introduced; the PDF is stored
A timeline per client, listing and deal — calls, messages, e-mails, changes
Dashboard with today’s work, overdue items and new matches

See the pipeline and the commission it carries.

Deal board with your own pipelines and stages, win probability and a next-steps checklist per stage
Commission as a percentage or a fixed fee, split between agents and outside partners
Monthly targets per agent: commission, deals won, new listings, viewings
Reports: new listings and contacts, viewings, deals won and lost, win rate, commission, leads by source, reply times; a report builder and CSV export
Owner reports and multi-listing proposal PDFs

Every enquiry answered by the right person, fast.

Enquiries from share pages, your website and portal e-mails become contacts with a “reply” task
Each agency gets its own address for portal lead e-mails
Routing rules: the client’s own agent, the listing’s agent, by source, sale or rent, or language, or taking turns
Reply-time reports per agent and per source
Optional Telegram alerts for new enquiries and reminders

Put listings in front of clients and portals.

PDF brochures (full or one page) in English or Greek, with your branding
Share pages that preview well in WhatsApp and Facebook, show an approximate location and count views
Website API with per-agency keys, for your own website
XML feeds: Kyero and Estate CRM

On the way Bazaraki, home.cy, Spitogatos and XE.gr feeds — each is added once the portal provides its specification

Talk to clients from where their details already are.

SMS through your agency’s own dash.smscy.com account (your credits, your sender name)
WhatsApp and calls in one tap; everything logged on the timeline
AI drafts for listing descriptions, translations (English, Greek, Russian) and client messages; only public listing facts are sent, you review before saving

Safe for a multi-agent office, and for your clients’ data.

Roles: owner, manager, agent, assistant — checked on the server, not just hidden in the screen
Two-step sign-in with an authenticator app; owners can require it for the whole agency
Every agency’s data separated in the database itself (row-level security)
Change log with old and new values on listings, contacts and requirements
Hosted in the EU; encrypted connections; secrets stored encrypted
Import from CSV or Excel with column mapping, a dry run and an error file

Book a short demo: we show you the app with listings like yours, answer your questions and help you bring your data across.