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Lead management

Answer every real estate lead first

The agency that replies first usually wins the client. Estate CRM collects enquiries from everywhere, gives each to the right agent at once and follows up when nobody has answered.

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From €30 per user a month, billed yearly, excluding VAT.

Leads from everywhere, in one inbox

Enquiries from your share pages, your website and the e-mails portals send you become leads automatically, with the listing they asked about and where they came from.

The right agent, at once

A known client goes back to their own agent. New ones go to the listing’s agent, by your rules (lead source, sale or rent, language) or in turn, each with a “reply” task. Notifications can reach agents by e-mail or Telegram.

Follow up without forgetting

  • Automatic follow-up e-mails or SMS after an enquiry, stopped as soon as your team replies
  • Reply-time reports per agent and per lead source
  • Cost per lead for each source you pay for
  • Matching sends the lead listings that fit what they asked for

See it in the app

  • Leads & enquiries

    Leads in Estate CRM: enquiries become contacts with a reply task, routing rules, an address for portal e-mails and reply-time reports.

  • Contacts & matching

    Scored matching in Estate CRM: save what each client wants, see every new match in one inbox and e-mail the best listings in two clicks.

  • Newsletters & follow-ups

    Newsletters and follow-ups in Estate CRM: segments, newsletters with your listings, AI drafts and follow-up sequences that stop when you reply.

  • Reports & targets

    Reports in Estate CRM: commission, win rate, pipeline, lead sources, reply times, targets per agent and a report builder with CSV export.

  • SMS & WhatsApp

    SMS and WhatsApp in Estate CRM: texts through your own smscy.com account, WhatsApp in one tap and AI drafts, all logged on the timeline.

Questions

Do portal enquiries come in automatically?

Yes. Forward the portal’s enquiry e-mails to your agency’s address in Estate CRM and each one becomes a lead.

Is lead routing on every plan?

Leads and reply tasks are on every plan. Routing rules are on Professional.

See it with your own listings

Book a short demo: we show you the app with listings like yours, answer your questions and help you bring your data across.

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